Summer event: extra 10% off with code WELCOME10
Freezeby.

FAQ & Support

Shipping, returns, rewards and everything in between.

How long does shipping take?

Orders ship within 1 business day and arrive in 2–5 business days across Canada.

What is your return policy?

Unused items can be returned within 30 days for a full refund.

How do reward points work?

Earn 1 point per $1 spent. 100 points = $5 off a future order.